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Provisioning deliveries to yachts

Provisioners, cash-and-carries and crew use Onshore to move galley orders to the dock without sending a dedicated van. Book space on a run that is already going your way, add temperature and handling notes, and follow it live.

Who it’s for

Provisioning on Onshore

  • Yacht provisioners and caterers
  • Chefs and chief stews ordering direct
  • Wholesalers and specialist food suppliers
How it works

Step by step

  1. Find or request

    Search the marketplace for a carrier heading to your port, or post a quote request with the pickup, the berth and the time window.
  2. Describe the load

    Describe the load — number of crates, weight, and whether anything needs to be kept chilled or frozen.
  3. Pay once accepted

    Pay when the carrier accepts. Payment is held by Stripe and released to the carrier only after delivery.
  4. Track and receive

    Track the van live and receive a photo or signature as proof of delivery at the dock.
Tips

Getting it right

  • Only book chilled or frozen goods with a carrier whose vehicle is listed as refrigerated, and say so in the cargo description.
  • Pack in crates or totes that one person can carry down a passerelle.
  • Give a crew phone number so the driver can call on arrival at the gate.
Questions

FAQ

Can you carry chilled and frozen food?
Yes, if the carrier’s vehicle is listed as refrigerated. Perishables must not be booked on an unrefrigerated vehicle unless the journey is short and you accept the risk — say what the goods are in the cargo description.
Who is responsible if something is damaged?
The carrier is responsible for goods in their care, within the legal limits that apply to road transport. Declare the value when you book and consider your own cargo insurance for high-value orders. See Cargo protection for details.
Can the driver bring the goods on board?
Carriers deliver to the quay or the foot of the passerelle. Crew take goods on board. If you need help beyond that, agree it with the carrier in advance.

See also cargo protection and prohibited items.

Ready to book provisioning?