How it works
Book the space. Track the run. Receive at the dock.
Onshore connects the people who need things delivered to yachts with carriers who are already driving there.
For shippers & suppliers
Sending goods to a yacht
Find space or ask for quotes
Search the marketplace for a carrier heading to your port on the right day, or post your job and let carriers quote.Describe the goods
Say what you’re sending, how much it weighs, its size and value, and any handling or temperature needs. Add the berth and a contact at the dock.Carrier accepts
The carrier has up to 24 hours (or until departure, if sooner) to accept. Nothing is charged until they do.Pay and it’s confirmed
Pay by card through Stripe by the deadline shown. Your money is held until after delivery.
For yachts & crew
Getting things delivered to the boat
Book it yourself or let suppliers book
Crew can book directly, or ask suppliers to book on Onshore and share the tracking link.
Moving berth?
Request a change from the booking — new berth, address or time. If the carrier accepts, any price difference is charged or refunded.
At anchor?
Agree a landing point and a time, and send the tender. The handover happens on the quay.
For carriers
Earning from spare space
Get verified
Upload ID, licence, vehicle and insurance documents and connect Stripe for payouts. We check them before you can take paid work. Requirements.List your runs
Add the journeys you’re already making — outbound and return — with your capacity and prices. Or respond to quote requests.Accept the jobs that suit you
Respond to requests within 24 hours. The platform fee is shown before you accept.Deliver and get paid
Record proof of delivery. Your payout is released 48 hours later, or as soon as the shipper confirms receipt.
Payment
Money held until delivery
You pay once accepted
Card payment through Stripe once the carrier accepts. VAT is shown before you pay.
Held until delivery
We hold the payment. It’s released to the carrier 48 hours after delivery, or earlier if you confirm receipt.
Carrier fee
Carriers pay a platform fee (currently 10%) out of their payout. Shippers don’t pay a separate booking fee. Pricing.
Tracking & delivery
See where it is. Know it arrived.
Live tracking
Follow the van on the map while the job is in progress, with status updates by email, SMS or push.
Proof of delivery
The carrier records a photo or signature and the recipient’s name at handover.
Problems
Report a problem within 48 hours of delivery. The payout is held while we review it. Cargo protection.
Changes & cancellations
If plans change
Either side can propose a change to a booking. If you cancel, this is what happens:
| Who cancels | When | Your refund | Carrier receives |
|---|---|---|---|
| You (shipper) | More than 48 hours before collection | 100% of the amount paid, minus an admin fee of 5% of the net (pre-VAT) price | Nothing — the booking is released |
| You (shipper) | Between 24 and 48 hours before collection | 50% of the amount paid (VAT refunded pro rata) | Their share of the retained 50% |
| You (shipper) | Less than 24 hours before collection, or no-show | No refund | Their full payout |
| The carrier | Any time before collection | 100% refund | Nothing |
| Onshore | Any time (e.g. safety, fraud or a breach of our terms) | 100% refund | Nothing |
- Times are measured against the booking’s collection time — or the listing’s departure time if no specific collection time was agreed.
- Unpaid bookings (a request the carrier has not accepted, or an accepted booking you have not yet paid for) can be cancelled at any time and no money moves.
- Carriers cannot cancel once goods have been collected. After collection, only Onshore can cancel, for example to resolve a dispute.
- Refunds go back to the original payment method via Stripe. Your bank may take 5–10 working days to show them.